If your new or used vehicle purchased or leased in La Puente is experiencing persistent defects, manufacturer negotiations under California lemon law can be the path to a refund, replacement, or settlement. This guide explains how claim handling works, what to expect from discussions with manufacturers, and how local representation can protect your rights in Los Angeles County. We outline common negotiation strategies used by manufacturers and their representatives, describe the documentation you should gather, and explain potential outcomes so you can make informed decisions about pursuing remedies for a defective vehicle in La Puente.
Manufacturer negotiations begin when a consumer seeks resolution outside of formal litigation by presenting the vehicle’s repair history and request for remedy. In La Puente and throughout California, conversations between owners and manufacturer representatives often cover repair attempts, warranty coverage, and possible buyback or replacement offers. Understanding the timeline, statutory rights, and common manufacturer practices will help you evaluate any offer and determine whether to pursue further action. This guide is designed to help vehicle owners in La Puente recognize fair settlement terms and protect their interests during settlement talks with manufacturers.
Negotiating directly with a vehicle manufacturer can yield faster solutions than court proceedings and may result in compensation, repurchase, or replacement that addresses persistent defects. For La Puente residents, effective negotiations conserve time and reduce stress by focusing on clear documentation, repair records, and a consistent presentation of the vehicle’s problems. When handled carefully, negotiations can avoid escalation and secure a favorable financial outcome. A well-prepared negotiation strategy increases the chance that the manufacturer acknowledges warranty obligations and offers a remedy that reflects the vehicle’s repair history and the inconvenience it has caused you.
Law Republic APC represents consumers in California lemon law matters, including residents of La Puente and surrounding areas of Los Angeles County. Our approach emphasizes clear communication, thorough documentation, and practical negotiation tactics aimed at resolving disputes with manufacturers efficiently. We guide clients through compiling repair histories, articulating damage and diminished value, and presenting coherent settlement requests. Our goal is to protect client interests while pursuing a fair remedy under California law. For questions or to discuss a potential claim in La Puente, contact Law Republic APC at 818-532-5323 to learn about your options.
Manufacturer negotiations under California lemon law involve presenting evidence of a persistent defect and negotiating terms for repair, replacement, or repurchase with the vehicle manufacturer. For La Puente owners, the process typically begins after multiple unsuccessful repair attempts covered by warranty. Essential elements include establishing the nature and frequency of failures, documenting repair orders and communications with dealers, and clearly stating the remedy sought. These negotiations are influenced by state statutes, prior repair history, and the manufacturer’s internal policies. Knowing the law and your documentation requirements strengthens your position when engaging the manufacturer.
Negotiations often proceed through manufacturer representatives or outside dispute resolution programs. In La Puente cases, thorough preparation includes assembling all repair invoices, correspondence with the dealership, and a written timeline of the vehicle’s problems and attempted fixes. A concise demand letter outlining the relief requested and supporting evidence puts the manufacturer on notice and starts formal settlement discussions. Understanding potential remedies, such as buyback calculations that include mileage and taxes, helps set realistic expectations during negotiations and improves the chance of a satisfactory resolution without filing suit.
Manufacturer negotiations are discussions aimed at resolving a lemon law claim without proceeding to trial. These conversations focus on the vehicle’s failure to conform to warranty standards, the number of repair attempts, and the consumer’s requested remedy, which may include repurchase, replacement, or a financial settlement. For La Puente drivers, negotiations may be initiated through direct letters, mediation programs, or communication with the manufacturer’s legal or customer relations teams. Clear evidence of repair history and a consistent record of the vehicle’s performance problems supports a stronger case during these negotiations.
Successful negotiations require documented repair attempts, a written demand describing the defect and remedy sought, and an understanding of the statutory criteria under California lemon law. For La Puente consumers, this means collecting repair invoices, service records, and any correspondence with the dealership or manufacturer. The process often involves sending a formal demand letter, participating in a manufacturer dispute resolution program when applicable, and responding to settlement offers with counter proposals. Keeping a clear timeline of events and maintaining professional, factual communications improves the likelihood of reaching an agreeable resolution.
Familiarity with common terms used in lemon law negotiations helps La Puente vehicle owners communicate effectively and understand offers from manufacturers. Important terms include ‘repair history,’ ‘repurchase calculation,’ ‘warranty coverage,’ and ‘lemon law criteria.’ Knowing these definitions aids in evaluating whether a manufacturer’s settlement reflects statutory obligations and the vehicle’s actual condition. This section defines essential concepts in plain language, so residents of La Puente can better assess manufacturer proposals and pursue the remedies available under California law, including potential refunds or replacements when warranted.
Repair history refers to the full record of maintenance and repair attempts for a vehicle, including dates, descriptions of the problem, and invoices or work orders. For La Puente vehicle owners, a complete repair history demonstrates the frequency and nature of defects and shows the dealer’s efforts to remedy the issue. This documentation is central to negotiations because it forms the basis of any claim that the vehicle fails to conform to warranty terms. Accurate, chronological repair records strengthen a consumer’s position when presenting a demand for repurchase or replacement to the manufacturer.
A repurchase calculation is the formula used to determine the amount a manufacturer may be required to pay if a vehicle is bought back under lemon law. The calculation typically factors in the original purchase price, applicable taxes and fees, and a deduction for the vehicle’s use or mileage. In La Puente cases, understanding how repurchase figures are computed helps consumers evaluate offers and verify that the manufacturer’s proposed amount complies with California law. Clear documentation of purchase price and vehicle mileage is essential to ensure an accurate calculation is completed.
Warranty coverage describes the manufacturer’s promise to repair or replace components that fail within a specified period or mileage. For residents of La Puente, reviewing warranty terms clarifies what defects are covered and how repairs should be handled. If repeated covered repairs do not fix the issue, the vehicle owner may have grounds for a lemon law claim. Knowing warranty start dates, duration, and the types of problems covered helps consumers determine whether a repair history supports a negotiation or demand for a buyback or replacement.
Manufacturer dispute resolution refers to internal or third-party processes designed to resolve warranty disputes between consumers and vehicle manufacturers. These programs can include arbitration or informal settlement procedures intended to address lemon law claims. For La Puente owners, participating in a manufacturer dispute resolution program may be a step before or instead of filing a lawsuit. Understanding the scope and binding nature of these programs helps consumers decide whether to accept a proposed settlement, seek independent negotiation, or move forward with formal legal action.
When facing persistent vehicle defects in La Puente, consumers can pursue limited negotiation efforts on their own or seek broader representation to handle all aspects of a claim. Limited approaches may involve sending a demand letter and reviewing manufacturer offers, which can be suitable if the case is straightforward and well documented. Comprehensive representation covers evidence gathering, formal negotiation strategy, and, if needed, litigation or arbitration. Choosing the right path depends on the complexity of the defect, the manufacturer’s responsiveness, and whether a settlement offer fully compensates for the vehicle’s issues and any related expenses.
A limited negotiation approach can be appropriate when a vehicle owner in La Puente has a complete and organized repair history and the manufacturer responds with a reasonable offer that appears to reflect statutory buyback or replacement formulas. In these situations, a well-crafted demand letter and measured communications may close the matter without further steps. However, caution is needed to ensure the offer covers taxes, fees, and a fair deduction for use. If the proposed settlement seems equitable and documentation is sound, handling the negotiation directly may resolve the issue efficiently.
Limited negotiation is often suitable when the financial exposure is modest and the manufacturer cooperates promptly, offering remedies consistent with California lemon law expectations. La Puente vehicle owners who receive transparent explanations for offers and clear calculations for repurchase or replacement may find direct negotiation adequate. This path reduces time and legal costs if the consumer can verify the fairness of the offer and is comfortable finalizing terms without escalation. If unanswered questions remain or the offer is insufficient, broader representation should be considered.
A comprehensive approach is often necessary when defect patterns are complex, repair records are disputed, or the manufacturer denies liability despite repeated failures. In La Puente claims where repairs continue to fail or where the manufacturer’s communication is unclear, deeper investigation and a coordinated negotiation strategy can protect consumer rights. Comprehensive representation ensures that documentation is thoroughly reviewed, that the repurchase calculation is verified, and that all legal avenues, including arbitration or court action, are available if negotiations stall or offers fall short of statutory remedies.
Comprehensive representation becomes important when the manufacturer’s settlement offers are insufficient, when there is a pattern of repair delays, or when the consumer’s losses extend beyond immediate repair costs. For La Puente vehicle owners facing these obstacles, a coordinated approach can document damages, present persuasive legal arguments, and, if needed, pursue litigation to secure fair compensation. Having a firm manage communications prevents missteps and helps ensure that any settlement fairly addresses the vehicle’s deficiencies, lost use, and related expenses.
A comprehensive approach ensures that all aspects of a lemon law claim are addressed, from collecting and organizing repair records to verifying repurchase calculations and communicating strategically with the manufacturer. For La Puente residents, this thoroughness increases the likelihood of a fair settlement and reduces the risk of accepting an inadequate offer. Coordinated management of the claim also helps preserve deadlines, ensures proper presentation of damages, and prepares the case for arbitration or litigation if negotiations fail. This level of preparation can lead to better financial outcomes and clearer resolutions for affected vehicle owners.
Comprehensive representation also helps simplify the process for consumers by handling technical details, negotiating on behalf of the owner, and explaining the consequences of any settlement offers. In La Puente, where residents may have busy schedules, delegating the negotiation process removes the burden of interacting with manufacturer representatives and tracking repair documentation. A full-service approach supports consistent messaging, leverages knowledge of common manufacturer tactics, and increases the chances of securing a resolution that fully addresses the vehicle’s defects and compensates for inconvenience and out-of-pocket costs.
Thorough documentation is a core benefit of comprehensive representation, ensuring repair logs, invoices, and correspondence are organized and presented clearly during negotiations. For La Puente vehicle owners, having all records professionally compiled strengthens arguments for repurchase or replacement and reduces the likelihood of disputes over facts. Proper case preparation includes validating repair timelines, calculating appropriate buyback figures, and anticipating manufacturer counterarguments. Detailed preparation improves credibility in discussions and supports stronger settlement outcomes under California lemon law standards.
A comprehensive approach provides strategic negotiation and advocacy to ensure offers from manufacturers are evaluated fairly and countered when necessary. For residents of La Puente, skilled negotiation can lead to better settlements by emphasizing statutory rights, documented repair failures, and appropriate repurchase calculations. Professional advocacy also helps manage communications, avoid common pitfalls, and present a compelling case when pursuing arbitration or court remedies. This focused strategy often results in more favorable terms and a clearer resolution for vehicle owners.
Maintain a complete and organized file of all repair orders, invoices, and communications with the dealer and manufacturer. For La Puente vehicle owners, having dates, descriptions of issues, technician notes, and copies of any correspondence creates a clear timeline of problems and attempted remedies. This documentation is the foundation of any negotiation and helps calculate repurchase amounts accurately. A well-maintained file also makes it easier to present your case persuasively to the manufacturer or during arbitration if negotiations do not resolve the dispute.
Review any manufacturer offer against statutory repurchase calculations and the total impact of the defect, including diminished value and out-of-pocket costs. For La Puente vehicle owners, confirm that the offer includes adjustments for taxes, registration, and a fair deduction for use. If an offer seems low or omits relevant expenses, seek clarification or a counteroffer. Document all communications and consider professional advice if the manufacturer’s proposal does not appear to fairly address the losses caused by the vehicle’s persistent defects.
If your vehicle in La Puente has undergone repeated repairs without resolving defects, pursuing manufacturer negotiations can lead to a buyback, replacement, or equitable settlement under California law. Assistance in these negotiations helps ensure your documentation is complete and that repurchase calculations are applied correctly. Manufacturer representatives can be persuasive, and having an organized strategy levels the playing field and increases the likelihood of a satisfactory resolution. Considering negotiation assistance early can reduce stress and improve the chances of recovering a fair remedy.
Choosing to pursue manufacturer negotiations also protects your financial interests by ensuring offers reflect the vehicle’s purchase price, applicable fees, and reasonable deductions for use. For La Puente consumers, professional assistance can simplify communications, prevent common mistakes, and verify that the manufacturer’s settlement complies with California lemon law. When defects affect safety, reliability, or vehicle value, a focused negotiation strategy maximizes the chance of obtaining a remedy that addresses both monetary losses and the inconvenience of repeated repairs.
Typical situations that trigger manufacturer negotiations include repeated mechanical failures, unresolved electrical issues, or defects that persist after multiple repair attempts under warranty. For La Puente owners, problems that significantly impair vehicle use, value, or safety often deserve negotiation for repurchase or replacement. Other circumstances include dealer repair delays, inconsistent repair results, or manufacturer denial of a valid claim. When these patterns occur, compiling a thorough repair record and initiating negotiations may lead to a timely resolution without formal litigation.
Repeated mechanical failures that persist despite multiple repair attempts are a common reason to start manufacturer negotiations. La Puente vehicle owners who experience the same malfunction repeatedly and who can document each repair visit strengthen their claim that the vehicle fails to conform to warranty standards. This documented pattern is central to proving eligibility for repurchase or replacement. Clear records and consistent reporting of the issue to the dealer support a stronger position during discussions with the manufacturer.
Electrical problems or safety-related defects that do not resolve after service attempts often justify pursuing manufacturer negotiations. Issues that compromise drivability or safety raise significant concerns for La Puente residents and may prompt manufacturers to offer remedies under California law. Documenting the safety impact, repair attempts, and the dealer’s responses is essential. Effective negotiation emphasizes the ongoing risk or inconvenience caused by the defect and seeks an appropriate remedy that restores confidence in vehicle performance and safety.
When warranty repairs repeatedly fail or the dealer delays essential fixes, owners in La Puente may pursue manufacturer negotiations to obtain a more reliable resolution. Delays and incomplete repairs increase the time a vehicle is out of service and can support a claim for repurchase or replacement. Keeping detailed records of service appointments and communications helps demonstrate the extent of the problem and the dealer’s inability to correct it, strengthening the case presented during settlement discussions with the manufacturer.
If your vehicle in La Puente continues to suffer from unresolved defects, Law Republic APC can assist in preparing and negotiating a claim with the manufacturer. We help assemble repair histories, calculate potential repurchase figures, and communicate with manufacturer representatives on your behalf. Our goal is to secure a fair remedy that addresses both financial losses and the inconvenience you have experienced. To discuss a potential lemon law claim or manufacturer negotiation in La Puente, contact Law Republic APC at 818-532-5323 to learn about available options and next steps.
Law Republic APC assists vehicle owners across California, including La Puente, with claims involving persistent defects and manufacturer disputes. We focus on building a solid record, presenting persuasive demands, and negotiating for fair remedies such as repurchase or replacement. Our approach prioritizes clear communication with manufacturers, careful review of repurchase calculations, and thorough documentation to support client positions throughout negotiations and any necessary arbitration or court proceedings.
For La Puente clients, working with Law Republic APC means having coordinated management of your claim so you can focus on daily priorities while we handle the documentation, correspondence, and strategy. We help ensure offers are evaluated against statutory standards and advise on whether proposed settlements appropriately compensate for the vehicle’s shortcomings and associated expenses. Our intervention aims to make the negotiation process more efficient and to protect clients from accepting inadequate resolutions.
We take a practical approach to manufacturer negotiations, helping La Puente residents understand the options and likely outcomes at each stage. Whether a case resolves through direct settlement, manufacturer dispute resolution, or formal proceedings, we work to secure the best possible result based on the facts and applicable California law. If you are dealing with a persistent vehicle defect, contact Law Republic APC for guidance and assistance in pursuing an equitable remedy.
Our process begins with a thorough review of your vehicle’s repair history and warranty documentation. For La Puente clients, we verify records, calculate potential remedies, and craft a clear demand that outlines the relief sought from the manufacturer. We then manage communications, present supporting evidence, and negotiate for an acceptable resolution. If negotiations do not produce a fair outcome, we prepare the case for arbitration or court proceedings while keeping clients informed at every step of the process so they can make well-informed decisions.
The first step is gathering all relevant documents, including sales contracts, warranty terms, repair orders, and any correspondence with the dealer or manufacturer. In La Puente cases, assembling a complete file helps establish the pattern of defects and the attempts to repair them. We review these materials to assess claim viability, identify statutory timelines, and determine an appropriate demand. A thorough evaluation ensures negotiations start from a clear factual foundation and that repurchase calculations can be supported with evidence.
Collect all service invoices, repair orders, and receipts that document the vehicle’s repair history. For La Puente owners, including dates, mileage, and technician notes strengthens the narrative of repeated failure. Also provide purchase or lease agreements and warranty documents. These materials form the backbone of any negotiation and are critical for calculating repurchase values and establishing the scope of warranty coverage in communications with the manufacturer.
We analyze the records against California lemon law criteria to determine eligibility for repurchase or replacement. For clients in La Puente, this evaluation helps set realistic expectations and clarifies the relief to request. Based on the facts, we prepare a formal demand letter that outlines the defect, repair attempts, and the remedy sought. A well-crafted demand initiates negotiations and encourages manufacturers to respond with meaningful offers rather than dismissing the claim.
During the negotiation phase, we present the demand and supporting documentation to the manufacturer and their representatives. For La Puente clients, this may involve ongoing correspondence, participation in manufacturer dispute resolution programs, and evaluating counteroffers. We track all communications and respond strategically to proposals, always focusing on securing a remedy that reflects the vehicle’s history and the owner’s losses. If a fair settlement is reached, we confirm terms in writing and finalize the agreement on behalf of the client.
We engage directly with manufacturer representatives to present the facts and press for a fair remedy. For La Puente cases, this includes explaining the repair chronology, contesting unfavorable calculations, and seeking adjustments for taxes and fees. Clear communication and consistent documentation increase the likelihood of a meaningful offer. Our role is to advocate for an outcome that compensates for the vehicle’s deficiencies and the inconvenience caused by repeated repairs.
When an offer is presented, we review it for completeness, accuracy, and compliance with California law. For La Puente owners, this means verifying repurchase math, confirming inclusion of relevant costs, and determining whether the settlement fairly addresses the vehicle’s defects. If necessary, we propose counteroffers and negotiate terms to improve the client’s recovery. Our objective is to reach a resolution that fully accounts for the documented issues and returns the client to a reasonable position financially and practically.
If negotiations do not result in a fair agreement, we prepare to escalate the matter to arbitration or court while preserving negotiation records. For La Puente clients, escalation involves filing necessary pleadings, submitting evidence, and advocating for remedies under California law. If a settlement is reached, we oversee the documentation needed to finalize repurchase or replacement and ensure all financial adjustments are accurately applied. Our priority is a prompt, fair resolution that reflects the vehicle’s repair history and the owner’s losses.
When escalation is necessary, we assemble a comprehensive case file and prepare legal filings required for arbitration or court. For La Puente residents, thorough preparation includes organizing repair records, witness statements if applicable, and expert reports that support the claim. Presenting an organized and well-documented case increases the likelihood of a favorable decision if negotiations fail and formal proceedings become necessary.
Upon reaching a settlement, we confirm that the manufacturer’s obligations are clearly documented and enforced. For La Puente clients, this means ensuring repurchase calculations, tax reimbursements, and any replacement arrangements are properly reflected in written agreements. We monitor implementation to verify the manufacturer fulfills its commitments and that the client receives the agreed remedy in a timely manner.
A vehicle typically qualifies for manufacturer negotiation when it has a defect that substantially impairs its use, value, or safety and the defect persists after a reasonable number of repair attempts covered by warranty. In California, the law considers the frequency and duration of repairs, the type of defect, and whether the manufacturer has been given a fair opportunity to fix the problem. For La Puente residents, documenting multiple repair attempts and maintaining clear records supports a valid negotiation claim. If repair attempts continue to fail despite warranty coverage, a consumer may request repurchase, replacement, or another form of compensation from the manufacturer. Presenting a well-documented repair history and a clear demand for remedy initiates formal settlement discussions. Understanding statutory timelines and required documentation helps determine whether a vehicle meets the criteria for negotiation under California law.
The duration of manufacturer negotiations varies depending on the complexity of the case, the completeness of documentation, and the manufacturer’s responsiveness. In La Puente, straightforward cases with clear repair records can move relatively quickly, sometimes resolving in a few weeks, while more contested matters may take several months. Participation in manufacturer dispute resolution programs or the need for additional evidence can extend the timeline. If negotiations do not achieve a satisfactory outcome, escalation to arbitration or litigation will lengthen the process. Preparing accurate documentation and presenting a clear demand at the outset helps streamline discussions and may reduce the overall time required to reach a resolution with the manufacturer.
Before engaging in manufacturer negotiations, gather all repair orders, service invoices, warranty documents, purchase or lease contracts, and any correspondence with the dealership or manufacturer. For La Puente vehicle owners, including dates, mileage at each repair, and descriptions of the symptoms and corrective actions provides a detailed timeline that supports your claim. Photographs and notes about recurring problems can also help illustrate the issue. Organizing these records chronologically and keeping copies of every communication strengthens your position during negotiations. A clear presentation of the repair history and related expenses allows the manufacturer to assess the claim and respond appropriately, while also helping you evaluate any proposed settlement offers.
Manufacturers do not always offer repurchase or replacement, especially if they dispute the severity of the defect or believe repairs were sufficient. In many cases, manufacturers will propose a settlement or offer additional repairs rather than a full buyback. For La Puente vehicle owners, the likelihood of a repurchase offer depends on the repair record, the nature of the defect, and applicable statutory criteria. If a manufacturer’s initial response is inadequate, consumers can negotiate for better terms or pursue arbitration or litigation. Presenting comprehensive documentation and a clear legal basis for the requested remedy increases the chance that a manufacturer will offer a meaningful resolution.
Reimbursement for rental transportation, towing, and repair costs can be part of a negotiation if those expenses are directly related to the defect and are supported by receipts or invoices. La Puente residents should document out-of-pocket expenses and include them in settlement demands when appropriate. Manufacturers may be willing to cover reasonable ancillary costs as part of a broader settlement to resolve the dispute. Including these expenses in your demand letter and providing supporting documentation strengthens the case for reimbursement. If the manufacturer offers a buyback or replacement, ensure any agreed settlements account for prior expenses and adjust calculations accordingly to reflect total losses.
You do not necessarily have to go to court if negotiations fail; many disputes are resolved through arbitration or settlement after further negotiation. Manufacturer dispute resolution programs or private arbitration often serve as alternatives to court and can provide a binding decision in a timely manner. For La Puente clients, exploring these alternatives may resolve the dispute without formal litigation. If arbitration is not successful or is not available, filing a lawsuit may be necessary to pursue full remedies under California law. Careful preparation and timely escalation preserve legal rights and position a claim for the best possible outcome if negotiations alone do not resolve the issue.
A repurchase amount is typically calculated by starting with the vehicle’s purchase price, adding any taxes and fees, and then deducting a reasonable amount for the vehicle’s use, commonly based on mileage. The exact formula can vary by jurisdiction and how state law applies, but the aim is to return the consumer to a position similar to that before the purchase. For La Puente residents, ensuring accurate documentation of purchase price and mileage is essential for verifying the manufacturer’s calculation. Consumers should review the manufacturer’s proposed calculation carefully to confirm that taxes, fees, and appropriate deductions are included. If the calculation appears incorrect or incomplete, request clarification or a revised offer that fairly accounts for the vehicle’s history and use.
Manufacturer dispute resolution programs can provide a forum for resolving lemon law claims without formal litigation. Participation may be required by the manufacturer or offered voluntarily as a quicker path to settlement. For La Puente owners, these programs can be effective when the manufacturer is willing to engage and when the consumer seeks a streamlined resolution. It is important to understand whether the program’s decisions are binding and how participation affects the right to pursue litigation later. Before enrolling in a dispute resolution program, review the program rules and potential consequences carefully. If the process limits future legal options or seems unlikely to produce a fair result, consider negotiating independently or preparing for arbitration or court proceedings instead.
Mileage typically affects the deduction applied to a repurchase amount to account for the vehicle’s use. Higher mileage usually leads to a larger deduction from the original purchase price, reducing the manufacturer’s repurchase liability. For La Puente vehicle owners, documenting mileage accurately at each repair visit and at the time of purchase is important to confirm the deduction is calculated properly. When evaluating a buyback offer, review the mileage deduction method used by the manufacturer and compare it to state practices. If the deduction seems excessive or incorrectly applied, request a detailed explanation and supporting calculations, and consider further negotiation or legal review to ensure the deduction aligns with statutory or customary approaches.
Law Republic APC assists La Puente residents by reviewing repair records, preparing formal demands, and negotiating with manufacturers to seek repurchase, replacement, or fair settlements. We help compile documentation, verify repurchase calculations, and manage communications to ensure offers reflect the vehicle’s repair history and related costs. Our goal is to secure a resolution that properly compensates the owner for persistent defects and inconvenience. If negotiations do not produce an adequate result, we prepare the case for arbitration or court while keeping clients informed about options and potential outcomes. To discuss your situation in La Puente, contact Law Republic APC at 818-532-5323 for an initial consultation and guidance on next steps.
