Survey & Case-Assessment Terms

Last Updated: October 13, 2025 | Effective: October 13, 2025

1. Purpose

Cliont’s questionnaires and surveys (“Survey”) help triage legal issues for routing to a law firm or legal service. Surveys and outputs are not legal advice and do not substitute for attorney judgment.

2. Ownership of responses; license

You (or your law firm, if applicable) own your responses. You grant Cliont a license to host, process, transcribe, analyze, and display responses solely to provide and improve the Service and to meet legal obligations.

3. Recording consent (voice/video)

If you provide audio or video responses, you confirm that all participants consent to recording and that your use complies with applicable law (some states require all-party consent).

4. Automated tools

Surveys may use automated checks (e.g., NLP, duplicate detection) to help with routing and quality. No automated decision alone determines whether a law firm accepts representation.

5. Accuracy & completeness

You are responsible for the accuracy and completeness of the information you submit. Inaccurate or incomplete responses may affect triage.

6. Confidentiality & role

Cliont processes Survey responses under the Privacy Policy and, for law-firm deployments, as a service provider/processor subject to the firm’s instructions.

7. Research & improvement

With your consent, we may use de-identified/aggregated response data to improve question logic, performance, and anti-fraud.

8. Sensitive content

Surveys may elicit sensitive information (e.g., health details, biometric elements inferred from audio/video). See our Privacy Policy for rights and retention (including biometric retention).

9. Contact

Robert.Gevorkianesq@gmail.com

Questions? Contact us at Robert.Gevorkianesq@gmail.com